Wondering Things? Totally Normal.
Thinking about therapy can bring up a lot of questions - Here are some answers to help you feel more grounded as you explore your options.
FAQs
Not sure how this all works? You're in good company. Here are some questions people tend to ask when they're curious, cautious, or somewhere in between.
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We like to keep things easy and flexible. Here are a few ways you can get started:
Fill out one of our contact forms to learn more about availability or next steps—it's a great way to start the conversation via email.
Prefer to talk it out? Give us a call at 615-933-9233 and we’ll help you set up your appointment directly.
Feeling decisive? You can schedule a free consultation call with just a click—look around the site for buttons that let you choose a time with one of our three therapists: Hannah, Kaylee, or Taylor.
Whatever pace you’re moving at, we’re here to meet you there.
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Yay! We’re so glad you found your way to us and you’re ready to begin. That first step is a big one, and we’re honored to be part of your journey.
Once you’ve scheduled your first appointment, we’ll send you everything you need to get started. You’ll receive an email with a link to set up your secure online portal, where you can complete intake forms, review consents, and share more about you—your goals, your story, and what brings you to therapy.
We’ll take it from there, and you’ll be well on your way.
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We do not bill insurance directly. Many therapists choose this approach to protect your privacy, reduce administrative hurdles, and maintain flexibility in how sessions are conducted.
That said, we offer super billing—a detailed receipt you can submit to your insurance for possible reimbursement. We also use Thrizer, a secure online platform that helps streamline the process of submitting claims as an out-of-network provider.
To make therapy more accessible, we also offer sliding scale options based on your income and needs. If you have questions about sliding scale fees or insurance, we’re happy to help you find the best option for your situation.
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We’re based in the Music Row area of Nashville, just minutes from several central neighborhoods.
To help ensure a sense of privacy, safety, and comfort, we don’t list our exact address on the website. Once you schedule your first session, you’ll receive a welcome email with everything you need—directions, parking info, and how to find us with ease.
Prefer to stay in your own space? We also offer secure virtual sessions for clients located anywhere in Tennessee. Whether you're meeting us online or in person, your comfort and confidentiality are always a top priority.
Parking is conveniently available on-site, off the street, and at no cost to you, making it easy and accessible when you visit us in person.
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Great question—because progress in therapy can look different for everyone. Sometimes it’s obvious (like big “a-ha” moments), but often, it’s the quieter signs that show it's working:
You start to feel more aware of your thoughts, emotions, and patterns
You handle tough situations with a bit more clarity or calm
You catch yourself using tools or insights outside the therapy room
You feel more connected to yourself or others
You notice even small shifts in how you respond instead of react
Therapy isn’t always linear—it can have ups, downs, and in-betweens. But over time, you’ll likely notice a growing sense of momentum, understanding, and self-trust.
And of course, your therapist will check in with you regularly to see how things are feeling and adjust the work to best support you.
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The No Surprises Act is a federal law designed to protect you from unexpected medical bills—especially for out-of-network services.
We’re committed to transparent, upfront pricing and clear communication so you won’t face any surprise charges from us. Before you start therapy, we’ll provide all the information about fees, insurance, and payment options so you can make informed decisions without any hidden costs.
If you have insurance questions or concerns, we’re happy to help you understand your benefits and what to expect.
Your peace of mind is important to us!
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Your first session is all about getting to know you—no pressure to have it all figured out. We’ll spend time exploring what brought you in, what you're hoping for, and what support might look like moving forward.
Here’s what you can expect:
A safe, welcoming space (virtual or in-person) to talk openly—at your pace.
Time to share your story, ask questions, and set goals together.
A chance to get a feel for your therapist (and yes, it’s totally okay to be nervous!).
There’s no “right” way to do therapy—we meet you where you are, whether that’s ready to dive deep or just dipping a toe in.
We’re here to walk with you, not rush you. 💛
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Totally okay. A big part of therapy is figuring that out together. Your therapist will help guide the process—you just need to show up as you are.
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That’s normal. Starting something new can feel weird—but we’re here to make it feel as safe and comfortable as possible. Nervous is welcome here.
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We kindly ask that cancellations be made at least 24 hours before your scheduled appointment to avoid any fees.
Cancellations made less than 24 hours in advance, as well as no-shows, will be charged the full session fee.
This policy helps us respect everyone’s time and keep our schedule running smoothly. If you have any questions or need to reschedule, please let us know as soon as possible—we’re here to help!